Legal
Terms of Service
These are the rules for using seenura.com and for buying services from Seenura. They are written in plain language for a small business. If you do not agree with them, please do not use the site or request a service.
Who we are
When these terms say “we,” “us,” or “Seenura,” they mean the business that operates seenura.com and provides AI visibility audits and related services. When they say “you,” they mean the person or business using the site or buying a service. You must have the authority to request work on the website you submit.
Our services
Seenura offers three core services, described on our pricing page:
- A free AI Visibility Snapshot (a short, directional mini-audit)
- A $100 AI Visibility Audit (a full audit)
- A $2,000 AI Visibility Fix Sprint
We may decline a request, including if we cannot reasonably serve the business or if the request appears abusive or unlawful.
What audits are — and aren’t
Audits and snapshots measure whether AI assistants name or cite a business for a set of questions we run on a given date. They are based on public information, mainly the website URL you give us. AI answers change from run to run and from one assistant to another. A snapshot uses a limited set of questions and a single pass; the full audit uses a larger set, more assistants, and repeated runs.
We do not guarantee search rankings, website traffic, leads, sales, or revenue. We also do not warrant that any particular AI assistant will name your business on any particular day.
The $100 audit refund
If you pay for a full AI Visibility Audit and you are not satisfied with it, email hello@seenura.com within 14 days of delivery and we will refund the $100 in full. “Delivery” means we have sent you the report or a link to it at the email you provided.
The Fix Sprint 60-day guarantee
This guarantee applies only to the $2,000 AI Visibility Fix Sprint. The wording we use is:
If you aren’t showing up in more AI answers within 60 days, we keep working at no cost until you do.
Here is what that means. After the sprint, we re-run a comparable prompt set and compare it with the audit baseline. “Showing up in more AI answers” means your mention count, citation count, or both have increased on that prompt set relative to the baseline. The 60 days begin on the start date we confirm with you in writing (including email). If the re-run does not show that increase, we continue related work at no additional fee until a later comparable re-run does.
This is not a cash refund. It is not a promise of rankings, traffic, leads, or revenue. It does not apply if we cannot complete the work because you withhold information or permission we reasonably need, or if you stop communicating with us. It also does not apply if the website we were asked to work on is taken down, replaced, or substantially changed in a way that undoes the work.
Your responsibilities
You are responsible for the accuracy of the information you give us and for having the right to share it. You are also responsible for your own website, including publishing changes we deliver unless we have agreed, in writing, to apply them for you. You will not use our reports to mislead anyone, and you will not submit a website you are not authorized to represent.
Intellectual property
You keep ownership of your pre-existing website content and trademarks. We keep ownership of our templates, methods, and tools. When you pay for a report or we deliver a snapshot, you may use that report for your own business, including sharing it internally and with advisors. You may not resell our reports or present them as your own product.
Payment
Paid services are billed in US dollars. A full audit is due when you order it. A Fix Sprint is due as we confirm with you at the time of order. Except for the $100 audit refund described above, fees are non-refundable once work has been delivered, unless we agree otherwise in writing.
Limitation of liability
To the fullest extent permitted by law, Seenura is not liable for indirect, incidental, special, consequential, or lost-profit damages, or for any amount above the fees you paid us for the service that gave rise to the claim in the 12 months before the claim. Some places do not allow these limits, so they may not apply to you.
Disclaimers
The site and our services are provided “as is.” We work carefully, but we do not warrant that the site will always be available or error-free, or that a report will be complete for every possible question a customer might ask an AI assistant.
Governing law
These terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law rules. If a dispute has to go to court, the courts located in Colorado will have exclusive jurisdiction, unless the law in your place of residence requires otherwise.
Changes
We may update these terms from time to time. The effective date at the top will change when we do. If you continue to use the site or order services after an update, the new terms apply to that later use. Material changes will not rewrite the guarantee or refund already in effect for a service you have already paid for, unless you agree.
Contact
Email hello@seenura.com. Seenura operates from Colorado, United States.